Refund and Cancellation Policy
Last Updated: February 18, 2025
At MandiBee, we take pride in offering fresh, high-quality products. Due to the nature of our items, all sales are final, and we do not offer refunds or returns. Please read our policy carefully before making a purchase.
1. No Returns or Refunds
- All products sold by MandiBee are fresh and made to order.
- Due to food safety and quality assurance, we do not accept returns or exchanges.
- No refunds will be issued for any purchases made on our website.
2. Order Cancellations
- Orders can only be canceled within 24 hours of purchase.
- Once an order has been prepared or is in transit for pickup, it cannot be canceled.
- To request a cancellation within the allowed timeframe, please email us at mandi@mandibee.org.
3. Damaged or Incorrect Orders
- If you receive an incorrect or damaged order, please contact us within 24 hours of pickup.
- We will review each case individually and, at our discretion, offer a replacement if the issue is confirmed.
- To report an issue, email us at mandi@mandibee.org with a description and photos of the product.
4. Pickup Policy
- All orders must be picked up at Once Upon A Co-op, 3025 N Lindbergh Blvd, St Ann, MO 63074.
- Orders not picked up on the scheduled day will not be eligible for a refund or replacement.
5. Contact Information
If you have any questions regarding our Refund and Cancellation Policy, please contact us at mandi@mandibee.org.
By making a purchase from MandiBee, you agree to this Refund and Cancellation Policy.